Privacy Policy – The Youth Career Counsellor (TYCC)
Last updated: [25/06/25]
The Youth Career Counsellor respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and resources.
Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, age, school or workplace, and other information you provide when booking services, downloading resources, or subscribing to updates.
- Usage data: Information about how you use our website (e.g., pages visited, downloads, session activity, device/browser type).
- Sensitive data: Only where directly relevant (e.g., career interests, educational background). We will always seek your consent before collecting sensitive information.
How We Use Your Information
We use collected information to:
- Provide you with career guidance services and resources.
- Respond to enquiries and manage bookings.
- Personalise content and improve our website and services.
- Send updates, newsletters, and marketing (if you have opted in).
- Meet legal, regulatory, and compliance obligations.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with:
- Service providers who support our website, IT, or payment systems (bound by confidentiality).
- Legal or regulatory authorities, if required by law.
Data Security
We take reasonable measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. While we use secure systems, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience. You can disable cookies through your browser settings, but this may affect website functionality.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or outdated information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
Third-Party Links
Our website may link to other sites. We are not responsible for the privacy practices of third-party websites.
Children & Youth
TYCC works with young people (14+). We recommend that users under 18 involve a parent, guardian, or school representative when engaging with our services online.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
The Youth Career Counsellor (TYCC)
📧 Email: theyouthcareercounsellor@gmail.com
📍 Perth, Western Australia
🌐 www.theyouthcareercounsellor.com.au